Is Organizational Alignment Necessary for Success?

Creating organizational alignment. It’s the stuff of awesome posters with images of rowers all pulling with perfect precision towards the finish line. It’s the holy grail of organizational strategic development work. I’ve been among the apostles believing that a key to success for organizations delivering human services is creating a high degree of alignment around a mission or a set of common goals. In fact, I’m a fan (and user) of the Balanced Scorecard approach for organizational planning which is all about alignment. But it’s much easier said than done. And to what degree is it necessary? There is some evidence to suggest that, although some degree of alignment is necessary, a high degree of alignment doesn’t actually distinguish the good from the great when it comes to human services agencies. [Read more…]

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