CARF Accreditation: Where do I start???

by | Dec 12, 2017 | Accreditation

Although it seems like an obvious enough question, I realized recently that I’ve never written a post about it. I’ve addressed how to prepare for a site visit and how to maintain conformance, but haven’t started from the start. Yet it’s absolutely crucial to...

A Daring Achievement!

by | Jul 11, 2016 | Latest News

Those of you who have followed me for a while know that I’m a fan of Dr. Brené Brown.  A Social Work professor and author of ‘Daring Greatly’ and ‘Rising Strong’, I really resonate with her work.  So much so that I decided to go through her “The Daring Way™”...

Mind The (CARF) Gap

by | Jun 15, 2016 | Accreditation

There’s an incredible feeling of relief you feel when the taillights of the CARF survey team’s vehicle leave the agency parking lot.  You breathe a sigh of relief and hopefully celebrate your achievement with a cocktail (or two).  But that feeling of relief and...

New Resources Section on Governance!

by | Jun 2, 2016 | Latest News

Kim and I have had the honour of being engaged in a number of recent projects involving Boards of Directors from non-profit organizations.  From facilitating Strategic and Tactical Planning to policy development work to Board training events, it has broadened our...

Using Story in Evaluation

by | May 2, 2016 | Planning & Evaluation

Evaluating programs through the use of stories is a powerful way to personalize the experiences of those you serve for your funders and other stakeholders.  And although it’s often more work, the experience of gathering stories and reflecting on them allows you to...

Some Gifts to Mark the Season!

by | Dec 18, 2015 | Latest News

Just wanted to take a minute to wish everyone Happy Holidays!!!  Here is a funny Christmas video to keep you entertained (warning… it’s reflects my warped sense of humour), and a link to a couple of new resources (sample policies) on the Free Resources...

The Power of Story

by | Nov 26, 2015 | Strategic Development

I believe we are storied beings. Our lives have a beginning, middle and end. Within that life, there are numerous chapters, plots and sub plots. There have undoubtedly been some unexpected twists. The characters include heroes and villains; perhaps some characters...